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TEACHER’S On-Line Ordering System F A Q
Q
I’ve forgotten my password, what do I do?
A
The next level user can change/update your password. After you have logged in using the password from your Administrator, it is suggested to change your password for confidentiality/security purposes.
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Teachers contact their School Administrator
Q
How do I change my password?
A
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Click Personal Info.
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Double click in Password field and type the new password.
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Double click in Confirm Password field and re-type the new password. Text must be exact and is case sensitive.
- Click Update.
Q
I’ve exceeded my login attempts, what do I do?
A
The next level user can reset your login attempts which allows the user three attempts to login.
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Teachers contact their School Administrator
Q
I’m having trouble searching for resource material, what should I use for the keyword?
A
- Click ALR Research Search
- Type ONE WORD in Keyword field. This will retrieve a broad range of titles.
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By selecting additional criteria the search results will be more specific.
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Additional search criteria is available using the Advanced Search.
Q
How can I get a printed copy of my order?
A
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Once an order is submitted, you can print a copy by selecting Order Status.
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Under Last Update click on the DATE to display the Teacher Placed Order Details.
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At the bottom of your screen you will see “To view a printer friendly version of this order click here”. Selecting click here will open up a new window and select the “File/Print” option from the menu bar.
Please contact the NSSBB for additional assistance navigating the On-Line Ordering System.
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